Forums

Quitting a group

Sort:
pling

I was kicked out from a group, and I wasn't given time to untrack the comment box, in several vote chess games I was playing for the team. We had a  7 day pr. move game going, so I figure it probably will go on, for another year or two.

I'm also alerted of group activity, and I've been receiving a lot of the group mails. On the group homepage I no longer have a Group Menu, and no way to change the group alerts. I've contacted the group admin, who decline to remove me from their list, so I figure this will go on for as long as I'm a member of Chess.com.

There must be a problem controlling what goes on in all the different groups, and I have no problem with Super Admins having great freedom to run their groups as they chose, here at Chess.com. But I believe that serving your paying members should be your first priority, and that we should be provided with a reliable retreat, from the varying regimes the different SAs impose on their members.

VuduChile

Yes, it's the same when you resign from a group, at least with regards to completing team matches and votechess alerts.

That receiving group alerts and messages does not happen in my experience though.

As for the votechess alerts I just ignore them:)

TheGrobe

Agreed -- any alerts that come from a group should cease as soon as you are no longer a member of that group.  I've never quit a group but I've seen this complaint when forum topics inside of a group's forum have been tracked as well.

That said, there should also be a central place where you can manage all of your tracked content without having to go back to each thread.

asampedas

It will teach you about having independence and having your own peace of mind.

slack

Agreed. When a player leaves or is kicked from a group, a system should be in place that automatically untracks any games or threads that player is participating in.

XavierPadilla
slack wrote:

Agreed. When a player leaves or is kicked from a group, a system should be in place that automatically untracks any games or threads that player is participating in.


+1

staggerlee

I have this same problem!

blackfirestorm

Yes I agree that a system should be in place so that if you ARE tracking things and you leave a group or are booted then you automatically stop tracking content in the group. 

I had this where I left a group and kept getting alerts for a vote chess game that I could not un-track :( 

kohai

The super admin in a group have whats called a "manage members" list.

On this list, they have check boxes by each member of their groups' username to ban or delete from the group.

If the super admin ban you, but don't delete you, you will still get alerts (if you opted to receive alerts from that group).

If the super admin ban and delete, or even just delete you, you won't get alerts.

If you are still getting alerts from a group you were kicked from, you can either ask the group super admin to correct this or contact support.

TheGrobe

That seems odd -- what's the distinction between Ban and Delete?

blackfirestorm

Well as SA of some groups if I do not want the player returning or applying to the group again then you click the ban THEN delete but I think a good thing to get set up is if you click on ban then it should automatically delete the member thus the member no longer being part of the group

kohai
TheGrobe wrote:

That seems odd -- what's the distinction between Ban and Delete?


Delete removes a member from the group, whereas ban stops them from rejoining

TheGrobe

I see.  I think Blackfirestorm666's suggestion is a good one -- ban should encompass delete.  I can't imagine why you'd ban without deleting.

kohai

If the Ban/Delete button was combined, we'd be asked by can't members have two seperate buttons :)

blackfirestorm
kohai wrote:

If the Ban/Delete button was combined, we'd be asked by can't members have two seperate buttons :)


OK that didn't make sense? 

Why would team leaders complain about clicking on ban actually deleting members?

kohai

Some group leaders just want to delete a member, they don't necessarily want to ban them.

blackfirestorm

OK that sounds fair enough ... something surely then for consideration is still having the ban and delete button but when you click ban you actually delete them as well ... I really cannot see why any reasonable group leader would want to ban someone but not delete the member!!

kohai

As a guess, so they can see which members they have banned ? Or because they don't understand fully how the buttons work ?

TheGrobe

I don't see a conflict there:

Delete = Delete
Ban = Ban + Delete (Proposed)

The provision to delete only is already there -- would anyone really want to ban only?  What good is a ban without a delete?

blackfirestorm
kohai wrote:

As a guess, so they can see which members they have banned ? Or because they don't understand fully how the buttons work ?


Then why not make it easy for them then? Click on ban bans and deletes the member ... Lets face it how many team leaders are going to ban and delete so many members that they cannot remember who they banned lol Laughing 

Well maybe someone hyper sensitive but for the general population of chess.com they would know who then banned surely?