It looks like you should be getting it. Are you on a free trial? Maybe you have to actually pay.
Why when i go to premium i cannot get Chess.com Supporter achievement?
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Nov 22, 2024
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#3
Yes, Martin Stahl says that you have to pay and get off the trial to get the achievement.
https://www.chess.com/forum/view/help-support/not-getting-chess-com-supporter-award?page=2#comment-84514865
i got diamond premium and cant get badge