Anything that's yes like that you'd think they'd needed by now most absolutely.. there's gotta be something like that yeah
This is absolutely pathetic Chess.com, do better.
Sort:
Sir_TrashPanda wrote:
When the first page of your forums looks like this... You have failed.
Do Better!!
But wait. The site succeeded in muting the bunny for reporting the nsfw issue using nsfw words . That's gotta count for something.
David wrote:
... This person will eventually get tired of it and go away, as have others before them. ...
Oh yeah! Sounds like a plan.
If they don't get tired, there's still the limited human lifespan.
David wrote:
...It would get removed quicker if you actually learned how to reach out to the Support teams for an urgent issue. Find out which ones tend to be online at the same time as you and PM them when you see it, that would actually be helpful.
Yes if the unpaid mods can't do it, the unpaid and sometimes even paying members should stalk staff and pm them as evidently nobody checks the ticketing system in time.
18 days ago
0
#26
HangingPiecesChomper wrote:
the moderation on this site is a complete joke for a site as big as chess.com
Agreed
Had these mods been paid there'd be none of this chaos by the toxic trolls that squirt their id!ocies everywhere on otf. I really don't blame them, considering their efforts are without a dime, and think about if you were a mod that volunteers unpaid.. Certainly no interest to spend your time on a site that refuses paying you to help..
David wrote:
You would have to not only pay moderators but also have them rostered on a 24/7 hour, 365 days a year basis. Doesn't make sense for the degree that it happens.
This person will eventually get tired of it and go away, as have others before them.
It would get removed quicker if you actually learned how to reach out to the Support teams for an urgent issue. Find out which ones tend to be online at the same time as you and PM them when you see it, that would actually be helpful.
"You would have to not only pay moderators but also have them rostered on a 24/7 hour, 365 days a year basis. Doesn't make sense for the degree that it happens."
Yes. That's called running business and following through on Chess.com's claim that they want to provide a SAFE and Welcoming environment for people of all ages. That makes sense.
What doesn't make sense is the fact I didn't receive a message about action being taken until two hours after I posted this thread. So...... For MORE than two hours not one of the moderators that was online at that time could be bothered to check abuse reports. That's unacceptable.
"It would get removed quicker if you actually learned how to reach out to the Support teams for an urgent issue. Find out which ones tend to be online at the same time as you and PM them when you see it, that would actually be helpful."
And now you want to shift blame and accountability to us. The community.
None of the moderators that were online at the time felt the need to check abuse reports for more than two hours, and somehow that's the community's fault?
We didn't do enough because we didn't personally notify every moderator that multiple reports had been filed?
Didn't we do enough by subjecting ourselves to that disgusting filth so we could report it?
And now.... Some Wonderful Words of Wisdom from @witty_cupcake:
"Or, the more boring though effective answer is to stage a walk out on chesscom that will need to be at least 30-40% of their paying cash encrusted customers and at least 30% of their nonpaying but ad encrusted customers
A business' willingness to listen to its consumer base is going to be based on the cost of losing customers compared to the cost of what it will take to keep a certain amount of customers. Chesscom has made that analysis, i suspect, and decided to ignore a lot of legit goings on."
I wonder how many paid memberships would be lost if parents knew that their children were being exposed to this kind of disgusting filth on this site?
Sir_TrashPanda wrote:
I wonder how many paid memberships would be lost if parents knew that their children were being exposed to this kind of disgusting filth on this site?
Unfortunately for us and fortunately for the site, most parents may not even be aware of the social aspect of the site and the kids will never tell them.
"After all these years, more than anything, this song is still a song of hope..." - Klaus Meine
https://www.youtube.com/watch?v=3KKMCZGm7sc
17 days ago
0
#32
Also you can inform their advertisers about what's going on. Just a good old fashioned letter writing campaign. Actually, every company has an email. You can call them and ask them for their advertising department's email.
17 days ago
0
#33
It would be nice to have the opening explorer updated by two columns:
"expected score for White" and "expected score for Black" [=Win% + 0.5*Draw%]
Please make the table sortable by
- Number of games
- White wins %
- Draw %
- Black wins %
- expected score White
- expected score Black
It would really save time for Pro user looking up lines, and you could go for an aim like expected score rather than comparing endless combinations of 3 percentages. It is not so difficult to make a table sortable for an able programmer.
checkmated0001 wrote:
lay off the mods. They take time out of their day to volunteer here, and you should be able to respect that, and that they can't do everything with the time they have. Besides, those don't break any of chess.com's rules, so why are you so upset about it? Just don't open those discussions.
The moderation on here is absolutely lacking, through no fault of the volunteer mods I'm sure. The real question is why is a site rife with advertisements and a healthy dose of paid subscribers not have a decent amount of paid moderators? I've seen advertisements for prostitution and drugs complete with whatsapp number and other contact info left up for hours.
17 days ago
0
#35
RobertLPeters wrote:
checkmated0001 wrote:
lay off the mods. They take time out of their day to volunteer here, and you should be able to respect that, and that they can't do everything with the time they have. Besides, those don't break any of chess.com's rules, so why are you so upset about it? Just don't open those discussions.
The moderation on here is absolutely lacking, through no fault of the volunteer mods I'm sure. The real question is why is a site rife with advertisements and a healthy dose of paid subscribers not have a decent amount of paid moderators? I've seen advertisements for prostitution and drugs complete with whatsapp number and other contact info left up for hours.
Yes, and trolls on clubs too
17 days ago
0
#36
Sir_TrashPanda wrote:
And now you want to shift blame and accountability to us. The community.
None of the moderators that were online at the time felt the need to check abuse reports for more than two hours, and somehow that's the community's fault?
The blame is with the person posting the material.
A moderator doesn't have access to abuse reports but if one had been online and in the forums, they would have actioned it: therefore there wasn't anyone looking at the forums at the time and it just needed to be brought to their attention. You could have done so by seeing which moderators and/or support staff were online and sending them a message or a chat and they would have acted straight away. Posting about it in the forums - which clearly they were not looking at - does not help to get that material removed any more quickly.
17 days ago
0
#37
Sir_TrashPanda wrote:
I wonder how many paid memberships would be lost if parents knew that their children were being exposed to this kind of disgusting filth on this site?
There was a 3 hour window within that last, what, week? Social media algorithms are doing more damage to children than anyhting posted on the Chess.com forums, are you criticizing them on their platforms as stridently as you are on here?
17 days ago
0
#38
sawdof wrote:
David wrote:
...It would get removed quicker if you actually learned how to reach out to the Support teams for an urgent issue. Find out which ones tend to be online at the same time as you and PM them when you see it, that would actually be helpful.
Yes if the unpaid mods can't do it, the unpaid and sometimes even paying members should stalk staff and pm them as evidently nobody checks the ticketing system in time.
The problem is that people aren't as offended by the material as much as they are by Chess.com - rather than blaming the offender and helping Chess.com get rid of it, they would rather attack Chess.com because of how they feel about the site. It's faux outrage and genuine hypocrisy.
David wrote:
The problem is that people aren't as offended by the material as much as they are by Chess.com - rather than blaming the offender and helping Chess.com get rid of it, they would rather attack Chess.com because of how they feel about the site. It's faux outrage and genuine hypocrisy.
That's a totally manufactured argument.
This is like a political party blaming the people for not voting for them. We've definitely seen enough of that. Let's not even go there.
18 Excuse me?! Not worth it?!
This company has over 100 million users and is probably worth well over a billion dollars. They could afford to run a paid moderation team if half their users left overnight. This is plain ridiculous. No, their reasoning has nothing to do with being reasonable. It’s pure and unadulterated corporate greed. Simple as that.
This company has over 100 million users and is probably worth well over a billion dollars. They could afford to run a paid moderation team if half their users left overnight. This is plain ridiculous. No, their reasoning has nothing to do with being reasonable. It’s pure and unadulterated corporate greed. Simple as that.
the moderation on this site is a complete joke for a site as big as chess.com