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Premoves automatically cancels

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Dr_Pepper_Addict
I DONT KNOE HOW ELSE TO PUT IT BECAUSE ON MY PHONE I CINSTANTLY HAVE THIS PROBLEM & LITERALLY NOTHING CHANGES. PLEASE FIX THIS STHPID ISSUE THAT MY PREMOVE AUTOMATICALLY DISAPPEARS INTO THE SHADOW REALM WHEN IT IS MY TURN AGAIN TO MOVE. ESPECIALLY LOVE IT IN THE IPENING WHEN I HANG MY QUEEN BECAUSE MY PREMOVE DISAPPEARS. ALSO ABSOLUTELY LOVE IT IN THE ENDGAME WHEN I GET FLAGGED BY THE BIGGEST RIDICULOUS NOOBS ON PLANET EARTH & THEN GET TRASH TALKED BU THESE PEOPLE. chess.com I'm begging you for my own sanity
Martin_Stahl

If you have premoves enabled and you made a move that's no longer legal then it won't move. https://support.chess.com/en/articles/8562432-what-are-pre-moves-and-how-do-they-work

Dr_Pepper_Addict

Yeah, this is not the issue. It cancels on legal moves. That's my point

Martin_Stahl
Dr_Pepper_Addict wrote:

Yeah, this is not the issue. It cancels on legal moves. That's my point

How are you accessing the site?

Dr_Pepper_Addict

Mobile

Dr_Pepper_Addict

The fact that this platform doesn't give a single sh*t about this and general user experience is telling. Great "growth mindset" after the General Atlantic investment. So fun. But please introduce another funny AI character to play against!!!

Martin_Stahl
Dr_Pepper_Addict wrote:

Mobile

Website or app? If the app which one and what version?

Dr_Pepper_Addict

App. 4.6.37-googleplay

Martin_Stahl
Dr_Pepper_Addict wrote:

App. 4.6.37-googleplay

Multiple premoves on or off in settings?

Dr_Pepper_Addict

Yes. It cancels when I try to do multiple in a row. Just magically disappear when it is my turn. I can log them in, but when it is my move I have to do them again on my own

Martin_Stahl
Dr_Pepper_Addict wrote:

Yes. It cancels when I try to do multiple in a row. Just magically disappear when it is my turn. I can log them in, but when it is my move I have to do them again on my own

What I mean is if multiple premoves aren't turned on in settings, trying more than one will cancel them.

If it's enabled, you double check for an update. Finally, an uninstall/reinstall might help

Dr_Pepper_Addict

Like a said many times now. Multiple premoves works. It's just that when it is needed the most my logged in multiple premoves suddenly disappears when it is my turn. Which costs me a lot of time