Premoves automatically cancels
If you have premoves enabled and you made a move that's no longer legal then it won't move. https://support.chess.com/en/articles/8562432-what-are-pre-moves-and-how-do-they-work
Yeah, this is not the issue. It cancels on legal moves. That's my point
How are you accessing the site?
The fact that this platform doesn't give a single sh*t about this and general user experience is telling. Great "growth mindset" after the General Atlantic investment. So fun. But please introduce another funny AI character to play against!!!
Yes. It cancels when I try to do multiple in a row. Just magically disappear when it is my turn. I can log them in, but when it is my move I have to do them again on my own
Yes. It cancels when I try to do multiple in a row. Just magically disappear when it is my turn. I can log them in, but when it is my move I have to do them again on my own
What I mean is if multiple premoves aren't turned on in settings, trying more than one will cancel them.
If it's enabled, you double check for an update. Finally, an uninstall/reinstall might help