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How does banning players(cheating,stalling,being rude) work?

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ROYALEGION

Why don't they get banned after we give report

Does it require that same player need more report to be banned

Martin_Stahl
ROYALEGION wrote:

Why don't they get banned after we give report

Does it require that same player need more report to be banned

If you report someone and they don't get banned could be for multiple reasons..

For being rude, that is highly unlikely to cause an account closure unless it's extreme or the player does it a lot. Most likely outcome is they are warned or can possibly receive a short mute.

Stalling is something that is automatically tracked and actioned.

https://support.chess.com/en/articles/8598007-what-is-chess-com-s-sportsmanship-policy

In extreme cases an account can get closed but it's less likely

For cheating reports, if an account isn't closed in a couple of days then either

  • There's insufficient evidence of unfair play 
  • There's no evidence of unfair play