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pretzel2

the reason i'm sure is i had problems when i had a free account, and i still have problems with a diamond membership. i was told it was because i don't have win 10. 

Cynicles
pretzel2 wrote:

the reason i'm sure is i had problems when i had a free account, and i still have problems with a diamond membership. i was told it was because i don't have win 10. 



10 is junk

Many have lag with 10.

Xbiker

Same thing, quite a lot of problems, I do not understan why the admin do not answer, If not solved I will look for an alternative site

prlrvrmike

And that's the problem.  They will not take down revenue a producing ad regardless of it's impact on the players.

Plus1Minus1

"And that's the problem.  They will not take down revenue a producing ad regardless of it's impact on the players."  All the more reason to dump them in favor of better sites...IMO

18yrOld
pretzel2 wrote:

im sure both paying members and non paying members have problems.

Sure? Based on what?

Cynicles
pretzel2 wrote:

im sure both paying members and non paying members have problems.

Cynicles does not lag, do you??

RobboThe1st

Had multiple problems as well. Daily Tournaments are hopelessly worse than live ones for me. It's very annoying.

pretzel2

to 18yrOld--based on what i said 8 days ago. 

to Cynicles--yes, i don't lag as badly as i did before getting a diamond membership, but i definitely lag

pretzel2

to Cynicles--yeah, the win10 thing didn't sound right, but i have nothing concrete to refute it with.

RobboThe1st

Have finally figured out a work around for mobile app users with tourneys, you join a competition on the website but then hop on your mobile app and it appears under tournaments. From a mobile you can flick back from the daily tournaments back to live and it takes you back off the cumbersome website for mobile users

TaoTeTsu

Same problem here but it seems to happen at certain times. I even have 3 speedcheck apps on hand to benchmark my internet speed during dramatic slow downs and its definitely a Chess.com server issue.

TaoTeTsu

Garbage live service. Pathetic really. Yes the lag is just as bad for paying customers as it is for free players. Chess.com solve your service problems and you may find you get more paying customers. This is a poor excuse for a business and just remember when you're sitting there like you're the only game in town... Bad service opens the door for disruption and you guys reek of failure. Stop blaming other people's ISP, machines, browsers, or mobiles and fix yourself

ruiscpt

moved to [another site -- VP]

 

MUCH MUCH MUCH BETTER

BYE

thebushwacker

the site is just getting worse! it's terrible no sound on mobile app. site crashes & the lag is simple awful. I've been playing on [another site -- VP] with most of my friends and it's much better

Brb2023bruhh

the clocks are changed... they make me slow

Psyche31

Yes I might move to lichess.org. Time is an issue, not fair. Server is very slow quite often, even if I premove I lose half a second. Just now I lost when I had about 10 secs left. My opponent war running out of time and when down to almost 2 secs he made a move. Suddenly he had 8.7 secs, I hand premoved way before, as soon as his time went up I lost on time. Not fun, not fun at all!!!

Suryanshu385

Where is the server based?

Immortal101

Sometimes when I'm winning in a bullet game, chess.com will troll me and make me lag and lose. 

chungle

Pathetic.  How many losses to time?  I'm not a slow player.  Without a TRUE TIMESEAL we have nothing but guesses as to what is REALLY going on.  This is SICKENING!  How many mate's in one have I not gotten because "oops, flag you lose"?  All that's missing is the Joker's haunting laugh.

 

Get it together?  Since the redesign the site BLOWS lag demons.  No wonder you can't get anyone to PAY anymore, lol.