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Says 'Reconnecting' even though Internet is fine... lost game

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SantoshWildlifeArt

That about sums it up. Was in a winning position when suddenly the signal bar started saying 'Reconnecting...'

I checked multiple other sites and Internet was working. Even chess.com itself was loading fine on other pages like profile or home page. Only live chess disconnected, and when it came back on after about a minute, I had long since lost on time.

whybin

Yep same, this has happened to me multiple times. Supposdedly they are working on it, but no sollution yet. This doesn't happen ever on lichess...

AayushDangi

this happens with me every time

Larochelle16

Just happened to me, it's dumb..

 

Unofficial1

This just happened to me -_-
My internet is perfectly fine

YChess

Server lag

YChess

If you are unhappy about the rating loss you can contact support to refund the rating

GrebsPSU
I hate it. What’s worse there seems to be no effort to restore wins or at least zero-out disrupted games so no one takes a loss. I’ve reported games ended by server issues and nothing has been done, like the admins could care less.
Khou0153

It's so annoying when happens

Mango314

Chess.com is experiencing issues recently with their servers being overloaded with increased activity: https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling

Cooler9898

hy

 

paintbeast002

thank u for awesome information as well

Hibbard1

How about upgrading your servers, chess.com?

24xru

Its because of the chess.com servers

bisqo

has been happening to me a bunch lately. makes me not want to play.

piedraven

Happened to me today. Sigh.

Atisbo

Happened to me yesterday - my Internet server was down for about ten minutes. Rare but it happens.

A couple of months ago I was winning a game I was playing in a coffee shop, using its Wi-Fi connection. Which stopped functioning. Oh well...

Chess_Wizard_7777

I was playing a bullet game. Yesterday I got a 924 rating and just because of this problem I lost many games and came back to 877 rating. What's the solution to this problem? Pls help

Chess_Wizard_7777

So basically if I keep playing I will keep losing,

Thepasswordis1234

It's part of life sad.png