забанили моего дедушку!!

You'll have to wait until support replies. There's an option for an appeal and if there's additional information, such as an OTB title, they'll request proof of that to use for the appeal process.

Верните аккаунт человеку !!!! Он вообще то фашистов убивал, молочные что ли все? Мартин будь человеком [removed -- MS] все а

That's something only fair play staff can do and it will be based on the appeal process.

The appeal process can result in a closed account being reopened if there is additional information presented regarding the player

It's also recommended that titled players verify their status and get access to a free diamond membership.

https://support.chess.com/en/articles/8593876-does-chess-com-offer-benefits-for-elite-or-titled-players

The email address is not used anymore as understand it. The Support tool in the menu is how it's done now.

If proof of title is submitted, probably the same process used to add a title to the account, it can provide evidence that the account performance is legitimate.

Only staff can assist. If Support was contacted using the option in the menu and the tool said you would be contacted, then they'll handle the process. Moderators can't assist beyond answering questions.

kakova dedushku? putina chtoli zabanali?

"of sdelku" -- eto vzyatka chtoli?

ti molokosos smotri chtobi tebe uhi ne otodrali, ato est' takaya perspektiva