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Using a promo code

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MortySoul

Hello everyone. Sorry for such a stupid question, but how to use a promo code? Looks that I've got one for buying a Square off Swap, but I have no idea how to use it. I checked everything, but am I blind or smth? Just cant find it. Could somebody help me out?
Thanks.

Martin_Stahl
MortySoul wrote:

Hello everyone. Sorry for such a stupid question, but how to use a promo code? Looks that I've got one for buying a Square off Swap, but I have no idea how to use it. I checked everything, but am I blind or smth? Just cant find it. Could somebody help me out?
Thanks.

 

You should contact SquareOff about that. This forum is for Chess.com support.

MortySoul

Martin_Stahl napisał:

MortySoul wrote:

Hello everyone. Sorry for such a stupid question, but how to use a promo code? Looks that I've got one for buying a Square off Swap, but I have no idea how to use it. I checked everything, but am I blind or smth? Just cant find it. Could somebody help me out?
Thanks.

 

You should contact SquareOff about that. This forum is for Chess.com support.

Yeah. But it was a promo code for platinum member ship for chess.com. I should have added it xD

Martin_Stahl

Probably open a ticket to ask. I'm not aware of a way to put in a promo code when getting a membership.

 

https://support.chess.com/article/346-contact-us

BrianE72

Although this is an old thread I came across it as I had the same problem, so I thought I would answer for the benefit of anyone who has the same issue in future. After contacting support I was ultimately given this link:

https://www.chess.com/special

Martin_Stahl
BrianE72 wrote:

Although this is an old thread I came across it as I had the same problem, so I thought I would answer for the benefit of anyone who has the same issue in future. After contacting support I was ultimately given this link:

https://www.chess.com/special

That still requires a code to work and those are limited use

BrianE72
Martin_Stahl wrote:
BrianE72 wrote:

Although this is an old thread I came across it as I had the same problem, so I thought I would answer for the benefit of anyone who has the same issue in future. After contacting support I was ultimately given this link:

https://www.chess.com/special

That still requires a code to work and those are limited use

It does require a code, but the OP said he had a code, just as I did from Kickstarter. However it’s not clear from the normal join/upgrade screen how to use such a code. Once I had the above link it was very straightforward, so I wanted to post that here in case others with promo codes search this forum as the OP and I did.

Martin_Stahl

I don't believe that method existed in 2019 though.

BrianE72

I’m only trying to help people in the present day.

PedeoC
BrianE72 escribió:

Although this is an old thread I came across it as I had the same problem, so I thought I would answer for the benefit of anyone who has the same issue in future. After contacting support I was ultimately given this link:

https://www.chess.com/special

really helpful now that discord is giving a free month

FartPlusOne

Thank you Brian, I also had a Discord code and couldn't find a place to enter it. Unfortunately, Chess.com is saying the offer is no longer available, and I just got the code within the past 20 hours.

Edit: Looks like it did work though, I have the diamond next to my name on the comment

chipsquid

hUH

SmericQT

Thank you Brian. Also Martin stop being annoying will you? :3

NiloOnChess

Thank you for the link c:

BrianE72
👍🏻
Benastenas12233

How to redeem for diamond membership?

Martin_Stahl
Benastenas12233 wrote:

How to redeem for diamond membership?

If you have a code you can use the the link posted above ending in /special