Are you sure that i will get my money ?
Maximum period to respond?
REFUND
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Oct 9, 2023
0
#63
Ghazaly4651 wrote:
Are you sure that i will get my money ?
Maximum period to respond?
Yes, you should get a refund, if it's your first refund. At max I would expect you'll be contacted by mid-week if not sooner.
Martin_Stahl wrote:
Ghazaly4651 wrote:
Are you sure that i will get my money ?
Maximum period to respond?
Yes, you should get a refund, if it's your first refund. At max I would expect you'll be contacted by mid-week if not sooner.
Yo How long Do you think it will take for the Refund?
I need it Quick Cause We are going on holiday and they took the money 1 day before they Were Supposed to Without any Warning
Ghazaly4651 wrote:
Are you sure that i will get my money ?
Maximum period to respond?
Mate. If you dont want them to take your subscription don't give them your credit card number.
Merai_Senpai wrote:
Martin_Stahl wrote:
Ghazaly4651 wrote:
Are you sure that i will get my money ?
Maximum period to respond?
Yes, you should get a refund, if it's your first refund. At max I would expect you'll be contacted by mid-week if not sooner.
Yo How long Do you think it will take for the Refund?
I need it Quick Cause We are going on holiday and they took the money 1 day before they Were Supposed to Without any Warning
Another feckless fool who sends his credit card info out to all and sundry and wonders why he gets charged
I don't even own a credit card. I never want to be in debt. If I don't have the cash can't buy it, simple as that.
Lagomorph wrote:
Merai_Senpai wrote:
Martin_Stahl wrote:
Ghazaly4651 wrote:
Are you sure that i will get my money ?
Maximum period to respond?
Yes, you should get a refund, if it's your first refund. At max I would expect you'll be contacted by mid-week if not sooner.
Yo How long Do you think it will take for the Refund?
I need it Quick Cause We are going on holiday and they took the money 1 day before they Were Supposed to Without any Warning
Another feckless fool who sends his credit card info out to all and sundry and wonders why he gets charged
Hello Mr.Smart Guy For your Info it was Debit Card and I Got My Money Back they Responded Pretty Quick Within 1 day and Refunded it in the next 5 days.
I've had selected the wrong Membership. Can you refund?
Oct 22, 2023
0
#70
Ayato13 wrote:
I've had selected the wrong Membership. Can you refund?
You'll need to contact support directly.
https://support.chess.com/collection/343-contact-us
I forgot the unsubscribe the payment and I lost 1990 pesos please refund it
Dec 5, 2023
0
#72
Cedrickducos7265 wrote:
I forgot the unsubscribe the payment and I lost 1990 pesos please refund it
As in the other replies, you gave to open a ticket to get a refund.
By mistake I subscribe for yearly diamond membership instead of monthly plan , can I get my money Back
Dec 10, 2023
0
#74
WTf1908 wrote:
By mistake I subscribe for yearly diamond membership instead of monthly plan , can I get my money Back
You'll have to open a ticket.
I'm Esteban ,a minor user account’s father; I created his account for him to try your platform, chess.com. He used some days, but then left. I set up notifications on my Google Calendar to cancel the subscription in case he wouldn't use the platform, but somehow I skipped it, and my debit card was charged. I asked for your comprehension to review my case.
One day ago I submitted trough the refund form , but no mail to follow up on my request. I plan to send mail to [email protected] to try.
Please let me know if will you receive and review my request? the user account is Aidan_roblox
Martin_Stahl escribió:
Ghazaly4651 wrote:
Are you sure that i will get my money ?
Maximum period to respond?
Yes, you should get a refund, if it's your first refund. At max I would expect you'll be contacted by mid-week if not sooner.
Hello, let me know please if you got your refund. In order to know if it is worth to wait for them.
Dec 21, 2023
0
#77
Aidan_roblox wrote:
I'm Esteban ,a minor user account’s father; I created his account for him to try your platform, chess.com. He used some days, but then left. I set up notifications on my Google Calendar to cancel the subscription in case he wouldn't use the platform, but somehow I skipped it, and my debit card was charged. I asked for your comprehension to review my case.
One day ago I submitted trough the refund form , but no mail to follow up on my request. I plan to send mail to [email protected] to try.
Please let me know if will you receive and review my request? the user account is Aidan_roblox
It can take 2-3 days for billing support to respond but be sure to check your spam/junk folders.
I got the exact same problem as Mr.Esteban, i sent a refund tick too and i didn't recive any emails. How can i check that they recived the ticket?
Thanks in Advance
Dec 21, 2023
0
#79
sborra99 wrote:
I got the exact same problem as Mr.Esteban, i sent a refund tick too and i didn't recive any emails. How can i check that they recived the ticket?
Thanks in Advance
You can't check. Did you receive the initial email that's an auto response?
Martin_Stahl ha scritto:
sborra99 wrote:
I got the exact same problem as Mr.Esteban, i sent a refund tick too and i didn't recive any emails. How can i check that they recived the ticket?
Thanks in Advance
You can't check. Did you receive the initial email that's an auto response?
No, should i send another ticket?
How long it takes to get a respond for my message I have sent two tickets and two email since 4 dayys! Is it hard to respond?
A lot of staff were at a company meeting last week so it may take a little longer than normal to get tickets resolved.