Re-activation of an old account

Hi everybody

Is it possible to reactivated an account which was closed by the user himself? How?

Open a ticket to support.

https://support.chess.com/customer/portal/emails/new

If the password isn't remembered then you'll likely need access to the email used on the account.

Thank you so much. It helped me

If the account was closed, it's likely gone (not stored), & all data deleted. In that case you can just create a new one with same username (if available). If you want to recover/restore the account with data & settings, you need to send support email to chess.com to see if possible & available. Ask if they can recover/restore account with last data & settings (games history, ratings, friends, etc.). The user account does depend on the email account/address used to create, you may need to use the same email account to process, or at least provide the email address. Unless support will allow changing to another email account/address. Ask if they can, if you prefer using another email account/address with same chess.com account.

If a member closed their own account (rather than being banned for whatever reason), it should be possible to reopen it.  You may need to contact support.

Data from the old account will not have been deleted.  Even if someone is banned, it's usually hidden rather than deleted.

Thanks!  Glad someone verified this & knows certainly.  (I didn't know the actual practices, just the possible options to check.)  

chess.com saving user account data, even for deleted/removed accounts, so user account & data can be restored/recovered, is awesomely excellent!  Another example of what an excellent service they are overall.  

(Most services that have user accounts don't save user account data after account deletion.  Or they have a temporary time period before data deleted permanently.  So account data usually unrecoverable.  Always worth inquiry in case possible.)  

is it possible to reactivate the account which has been closed by chess.com? pls, help me.

If chess.com closed the account, you would need to contact support, and it would depend on why they closed the account.

https://support.chess.com/article/346-contact-us

I reactivated my account

Support has to be contacted to open a closed account. 

https://support.chess.com/article/346-contact-us

pls say to me

If you closed an account, only support can help you reopen it. If the site closed it, the it depends on the reason. Some closure reasons are never reopened.

https://support.chess.com/article/346-contact-us

How to reopen an account that is closed for being reported for abusive?

I tried to open a new account, but failed

Contact support and discuss it with them.  Depending on the details of why it was closed, they may be willing to reopen it.

Contact support by writing something like that.

Dear Sir/ Madam.

" This is xxxx. I condemn my previous behaviour was inappropriate and I promise you that I will not do that again. Please consider getting a new account for me"

Thanks,

xxx

Thank you very much

Do you mean to write it in a email?

Yes.

OK