Puzzle Journey Disappeared - Chess Forums

PainterMommy

Aug 19, 2024

0

#1

I loved the puzzle journey option so I paid for a year diamond subscription. But when I went to play, the puzzle journey interface is nowhere to be found. Why would it disappear? This makes no sense. Iy isn’t right to promote something and then take it away after I pay for it. Please help?

DAWN

Martin_Stahl

Aug 19, 2024

0

#2

PainterMommy wrote:

I loved the puzzle journey option so I paid for a year diamond subscription. But when I went to play, the puzzle journey interface is nowhere to be found. Why would it disappear? This makes no sense. Iy isn’t right to promote something and then take it away after I pay for it. Please help?
DAWN

It's a newer feature that isn't fully released on iOS yet but should be rolled out to all members on the app soon.

PainterMommy

Aug 19, 2024

0

#3

I was playing it for over a week, so that’s odd that I would have it and then one day it just disappears. That makes no sense.

Martin_Stahl

Aug 20, 2024

0

#4

PainterMommy wrote:

I was playing it for over a week, so that’s odd that I would have it and then one day it just disappears. That makes no sense.

If you still don't see it, try logging out of the app and back in.

Coordinate2chess

Aug 20, 2024

0

#5

PainterMommy wrote:

I loved the puzzle journey option so I paid for a year diamond subscription. But when I went to play, the puzzle journey interface is nowhere to be found. Why would it disappear? This makes no sense. Iy isn’t right to promote something and then take it away after I pay for it. Please help?
DAWN

Are you using Safari? if not try if it works there.

Martin_Stahl

Aug 20, 2024

0

#6

Coordinate2chess wrote:

PainterMommy wrote:

I loved the puzzle journey option so I paid for a year diamond subscription. But when I went to play, the puzzle journey interface is nowhere to be found. Why would it disappear? This makes no sense. Iy isn’t right to promote something and then take it away after I pay for it. Please help?
DAWN

Are you using Safari? if not try if it works there.

The feature is not available on the website yet.