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Not Getting Chess.com Supporter Award

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haveagreatday
Brick-O-Rama wrote:
I also have the same problem. I recently purchased a diamond membership on the app but did not receive the award for it.

Maybe it's because we are still on the free trial week so we aren't technically members since we aren't paying

 

mrtylerdo

I also think that the reason we don't have the award is due to the free trail.

Richard98709
daAwesomeTylerDo wrote:

I also think that the reason we don't have the award is due to the free trail.

Yep, use your braingrin.png

 

IlmzsRx7

for example i played 3 check chess variant and i didnt get the "easy as 123" award

Martin_Stahl
IsaacGcLG wrote:

for example i played 3 check chess variant and i didnt get the "easy as 123" award

 

With the exception of 4PC, the variant achievements are only awarded for playing the games in Play, not the Variants server.

SourBrew
Martin_Stahl wrote:
Jomity wrote:

App, because I'm a kid and my dad has Apple Pay set up oh his phone. It was easier. (also I got the iOS achievement)

That is likely the reason. The app purchase process requires some manual steps and that probably doesn't trigger the achievement.

But I did it on the app and it isn't working

Martin_Stahl
SourBrew wrote:
Martin_Stahl wrote:
Jomity wrote:

App, because I'm a kid and my dad has Apple Pay set up oh his phone. It was easier. (also I got the iOS achievement)

That is likely the reason. The app purchase process requires some manual steps and that probably doesn't trigger the achievement.

But I did it on the app and it isn't working

If you are on a trial you won't get the achievement until the trial is over and the subscription fee is charged.

SourBrew
Martin_Stahl wrote:
SourBrew wrote:
Martin_Stahl wrote:
Jomity wrote:

App, because I'm a kid and my dad has Apple Pay set up oh his phone. It was easier. (also I got the iOS achievement)

That is likely the reason. The app purchase process requires some manual steps and that probably doesn't trigger the achievement.

But I did it on the app and it isn't working

If you are on a trial you won't get the achievement until the trial is over and the subscription fee is charged.

ohh, ok, thanks!

Biorrey31

How to get some achievement?

the_bee_pawn

Maybe its a free trial

quantumneo

Did anyone find a solution to this? My free trial's over and I still don't have the achievement sad.png

Martin_Stahl
quantumneo wrote:

Did anyone find a solution to this? My free trial's over and I still don't have the achievement

You can open a ticket with support and they should e able to activate it.

https://support.chess.com/collection/343-contact-us

cvam170416

Hi i just want to say that i need some acheviments i couldent understand. My account is cvam170416 so could you please give me the Chess.com Support Award. Thank You

Martin_Stahl
cvam170416 wrote:

Hi i just want to say that i need some acheviments i couldent understand. My account is cvam170416 so could you please give me the Chess.com Support Award. Thank You

You can only get it by purchasing a premium membership yourself.

Jairiel_08

How

Drummer_GD_Elijah
Jairiel_08 wrote:

How

https://www.chess.com/membership

ArjunRpai

I also didn't get the chess.com supporter award after purchasing a dimond membership. Why? .

Drummer_GD_Elijah
ArjunRpai wrote:

I also didn't get the chess.com supporter award after purchasing a dimond membership. Why? .

Yeah same, it still shows as locked for me even though I'm also a diamond member

Martin_Stahl
ArjunRpai wrote:

I also didn't get the chess.com supporter award after purchasing a dimond membership. Why? .

You don't get it if you're on the trial. You only get it once the trial converts into a paid membership.

Martin_Stahl
Drummer_GD_Elijah wrote:
ArjunRpai wrote:

I also didn't get the chess.com supporter award after purchasing a dimond membership. Why? .

Yeah same, it still shows as locked for me even though I'm also a diamond member

It also doesn't count if you have a membership through a gift or unpaid promotion.