Move Audio not playing

I have noticed the past few days for me the move audio has been cutting out at times, but right now its not there at all, I looked through the previous posts and couldn't find a solution. I tried changing the sound theme and changing back, clearing my cache, logging out, taking out my airpods and playing sound out loud, nothing worked. Is anyone else having this issue or have a fix? 

Probably just a skill issue Shami.

Same for me, I hear the beginning of game and end of game, but no move sound.

Same for me,

If you're on Chrome you might try the steps here:

https://www.chess.com/forum/view/help-support/green-board?page=1#comment-109054549

Other browsers may have something similar

I deleted my internet history for the past 7 days and it fixed. I'm not sure if that was the solution but I did read somebody mention that so maybe try it.

I've had the same thing in Chrome and Brave for the past several weeks, though it doesn't reproduce in Safari or Firefox. It only happens when there's a 30 second delay between moves.

In Chrome it's reproducible signed in and as a guest, as well as in incognito, so I don't think it has anything to do with local storage, cache, etc.

When signing in Incognito, I believe the local storage is clean and doesn't' have previously cached files.

Exactly, since the browser storage is clean and I'm using a guest account, there shouldn't be any cached user settings, cookies, etc that are causing issues.

And to be clear, it's not an issue with the audio file not being cached yet. The move audio plays for the first several moves. It's only when 30s have passed between moves that it doesn't play.