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lost game by abandonment while waiting on opponent to move

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braithie
Same. Well done Chess.com...
mastaflex30

we had both enough time to continue, I had more points, it was HIS turn, the clock was running on HIS side, HE left the game, and HE won the game after leaving ? What the f...?

erickavo
It’s really been poor lately. Constant lagging and really frustrating
javibonsai
Same happened to me. Waiting for my opponent to move and then realized clock was frozen. When exiting and reconnecting, it had been my turn all the time and had lost several minutes. It happened several times in several games
LoboRucko

The only solution that I found is to offer a draw, if the player refuse then you see the movement of your opponent and you can proceed with your next move. This is the only solution that I found playing in IPad. 

JL95170

Again and again ! Unplayable !

 

Born2slaYer

May be your internet got disconnected or server got down.

Born2slaYer

It has happened with me 100s of times.

Olestoepoke

Hi all, played a game this morning against a Russian guy/gal and I best rhm well, they were left with a king and a pawn to my 3 pieces and a king and 2 pawns, game over right? No to my amazement I resigned and he won? How did this happen if I didnt physically touch anything? 15 left on my clock. I was furious

Olestoepoke

Hi wooden pole, that's just it, I didnt resign. I didnt touch the computer

JL95170
wooden_pole a écrit :

maybe glitch with too man y games

Right !

Tamir_89

Loss by abandonement with 10minutes left... And I just started liking this app, what a letdown...

mikkilchess
And me too. Send a mail, chess.com, to your customers. Bad information is better than none. If its a queens gambit bounce, tell us
mikkilchess
If you need to buy new servers, tell your customers, and they may pay. Again tell us what the issue is
BlackLemon1234
I canceled my subscription until the issue is resolved. :-(
roonster314
I’ve lost about 40 points in the last few days because of this. Pretty annoying. Is there no way to appeal the points?
normarth

I have experienced the exact same thing. Really irritating

shadowarcher28

Yeah, happened in bughouse and lost a lot of rating, though to be fair, it wasn't that high anyways. tongue.png 

krazeechess

It is because of your internet. When you get disconnected on your move, and you play, it sometimes shows it like your opponents time is running out but its actually not. To fix this, get better internet or (I wouldn't recommend this) reload the page.

LoboRucko

Better internet? I have 500 Mb by fiber. Reload? I am using IPad App,  we are in 2020. I use more than 30 different apps and I suffer only problems with chess.com.