I’ve paid TWICE for membership and I’m getting nothing
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I cannot seem to get logged in properly. I’ve logged in “successfully” and paid twice to upgrade my account. After I initially paid (about a week ago) I played with all benefits for a couple days. Then, after a couple days I had to re-log into my account. After re-logging in, my account reverted to as if I hadn’t paid for an upgrade. So, begrudgingly, and without any real recourse, I paid for the subscription AGAIN, and when I returned to my account, it’s like nothing happened. Still can’t view game reviews. Still get “upgrade your subscription” prompts… I’m really disappointed and frustrated. 💯💯💯
Wow
1 day ago
0
#3
CitizenDich wrote:
I cannot seem to get logged in properly. I’ve logged in “successfully” and paid twice to upgrade my account. After I initially paid (about a week ago) I played with all benefits for a couple days. Then, after a couple days I had to re-log into my account. After re-logging in, my account reverted to as if I hadn’t paid for an upgrade. So, begrudgingly, and without any real recourse, I paid for the subscription AGAIN, and when I returned to my account, it’s like nothing happened. Still can’t view game reviews. Still get “upgrade your subscription” prompts… I’m really disappointed and frustrated. 💯💯💯
Are you sure you signed into the correct account?
If you're on the iOS app it applies it the email associated to the app store, which could be different than what's on your current account.
If you contact Support directly using the option in the menu and choose the billing option they can get your sorted out.
I believe that could be the issue. I appreciate your advice. Thank you!
4 hrs ago
0
#5
Notice, they sell diamond membership for $4.17 per person in groups of 4, but if you are an individual you have to play $10. They jack up the price, look at it.
