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Moderi_cocyT_xyu
How do I contact customer support? Directly, without bots! The mail support@сhess. Com is no longer working, it is not responding, what should I do?
Martin_Stahl
Moderi_cocyT_xyu wrote:
How do I contact customer support? Directly, without bots! The mail support@сhess. Com is no longer working, it is not responding, what should I do?

You can't contact Support without going through the tool. If you ask your question and the automatic response doesn't help, type something in like speak to an agent 

Moderi_cocyT_xyu
And how to do it?
Martin_Stahl
Moderi_cocyT_xyu wrote:
And how to do it?

You have to use the Support option in the menu, ask your question, and the do that after the response.

It should present something like the following.