Pretty sure support can do that for you. This will get you a click or two away....
https://support.chess.com/article/346-contact-us
Pretty sure support can do that for you. This will get you a click or two away....
https://support.chess.com/article/346-contact-us
First of all, thanks for the advice. How long should I wait for their answer? I've contacted the support about 3-4 days ago. Is it supposed to take a day, a week, or a month?
Their goal has always been 48 hours, but 3 to 4 days average has been my experience. Unfortunately membership has exploded lately, so all bets are off. I can't imagine it taking more than a week though. Best of luck!
It was "OmriSteinberg" but I think I changed my username a couple of days before I closed this account.
This is the only information I have. Could you help me with that?
I dont know why but my acc just got closed for no reason while me and my grandpa was playing chess
You're posting so your account isn't closed. It is this an alternate account?
My friend's account got closed. He does not remember his email id associated with that account. How can he know what happened to his account?
His profile was
https://www.chess.com/member/Exoticring2
My friend's account got closed. He does not remember his email id associated with that account. How can he know what happened to his account?
His profile was
https://www.chess.com/member/Exoticring2
he violated the fair play policy
Thank you for replying. @GM_chess_player
My friend wants to know more about his account closure. He said he rarely plays on Chess.com (only on weekends). Is there any way he can know more about the problem? or the message that was sent to his mail?
Thank you for replying. @GM_chess_player
My friend wants to know more about his account closure. He said he rarely plays on Chess.com (only on weekends). Is there any way he can know more about the problem? or the message that was sent to his mail?
Your friend should have received a message from the site at the email address associated with the closed account with their options
Thank you for replying. @GM_chess_player
My friend wants to know more about his account closure. He said he rarely plays on Chess.com (only on weekends). Is there any way he can know more about the problem? or the message that was sent to his mail?
Your friend should have received a message from the site at the email address associated with the closed account with their options
Thank you @Martin_Stahl
My friend says that he forgot the email id associated with the account. Is there any other way that he can receive the same information that was sent to his mail?
How do I restore a closed account?
I closed my account recently and I regretted, (the reason doesn't matter). I had many important and nice games there. Is it possible to restore this account?