Hey Everyone,
I just gifted a friend a diamond membership and he got an email saying that his account was automatically upgraded, but when he looked at his account it still was at gold. Anyone come across this same problem? Is there a delay in receiving the membership upgrade in general or when using paypal? He tried logging off and logging back in, but still no diamond membership. Are we missing something? Any help / insight would be appreciated.
I already sent an email to the higher ups, but have to wait a few days for a response.
Thanks!
Did you gift a one-month membership? If so, and the member already has a lesser premium level, I believe it just credits the account and extends the expiration of the existing membership level.
That can be verified by checking the account history.
Hey Everyone,
I just gifted a friend a diamond membership and he got an email saying that his account was automatically upgraded, but when he looked at his account it still was at gold. Anyone come across this same problem? Is there a delay in receiving the membership upgrade in general or when using paypal? He tried logging off and logging back in, but still no diamond membership. Are we missing something? Any help / insight would be appreciated.
I already sent an email to the higher ups, but have to wait a few days for a response.
Thanks!