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Games not counting.

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ApowerZzzzz

Ive played multiple games on mobile and never modified any settings i was playing bullet and i started to get a little win streak and every time i started an new match my elo stayed the same and now i notice that there not even saving the games theres no evidence i even played the matches. Am i doing something wrong here? Now it wont adjust elo win or lose for any time control or game.

KyLiE860
This is happening to me too
Cuqui_Santos

This is happening to me too

KyLiE860
I emailed them but I keep playing and my scores just stays the same
sany1432

Same happenings with me