Disabled account. Never cheated or been rude to anyone.

Please help!

My account has been disabled, even after an appeal.
My username is/was "deadrevil". 
I know there is a lot of foul play and stupid cheaters around, but I sincerely have no clue what the problem is.
All my games are Blitz 3/2, mostly on a phone. Sometimes on PC in breaks at work, and sometimes at my office at home.

Is it possible to identify why chess.com is so sure a have violated fair play? Can it be some kind of false positive?

Thanks a lot in advance!
-Espen

Have you ever stalled in games? If so, that's probably why.

If they find out you are making alternate accounts they will ban all of them including your main one... Not saying you are doing that, just giving advice

"TheeChessManCan skrev:

Have you ever stalled in games? If so, that's probably why."

Well. I'm a family guy and get interrupted sometimes when playing. There are situations of course when I have to pay attention to other things than my mobile, but who hasn't experienced that?

I checked your account and I couldn't see any evidence of cheating but there's over 5k games so I can't check it all

Email the staff asking why you got banned

Sometimes I cannot messsage with my account even through I didn’t do anything this is suspicious

Also emailing the staff is not going to get you anywhere- they are slow and I fixed my problem without the staff.

for me staff did not help me they just wasted my time. This is very true for me which is why I do not trust the staff as they are garbagw

If your account was closed and your appeal was denied there's nothing that can be done

Well they probably are not going to tell you why from what I heard about. On trustpilot people complained about the staff not telling them why and in 1 case it even included the fair play director the review said the director was rude which is a good thing to mention

Oh there was an appeal I missed that ok you prolly cheated and I missed it

No. If so i would move on in shame. But this is just ridiculous.