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CAN'T VIEW "INSIGHTS" INFO

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MAR1970

I'm a diamond member.  Before, I was able to get information on "Insights;" now everything is blank there. How can I get the information?

rhymeswithgod
MAR1970 wrote:

I'm a diamond member.  Before, I was able to get information on "Insights;" now everything is blank there. How can I get the information?

 

Can you share a screenshot of what you're seeing? As far as I can see, Insights should be working for you.

MAR1970

Thanks for your offer to help.  Much like my typical games, I missed something.  I now have Insights working!

ArturoL91

You play mostly rapid so when checking insights be sure to check you have rapid selected

persephone46



I don’t see my insights either. Am I looking I. The right place? I have been a diamond member for a few years now and still

Martin_Stahl
persephone46 wrote:



I don’t see my insights either. Am I looking I. The right place? I have been a diamond member for a few years now and still

 

Check on the website. I'm not sure it's available on the apps yet. At one point it was partially released on iOS, I think, but that had been pulled due to an issue and don't know if it's made it back yet.

iAmSosukeAizen

Do you have to be Platinum member to view Insights?

rhymeswithgod
iAmSosukeAizen wrote:

Do you have to be Platinum member to view Insights?

 

Insights is currently available to Diamond members.

Caractacus42

Not working for me either.  Diamond member and using PC.

harmelessfrog

same here

Martin_Stahl
harmelessfrog wrote:

same here

I'm seeing results on your Insights

harmelessfrog
Martin_Stahl wrote:
harmelessfrog wrote:

same here

I'm seeing results on your Insights

But I can't see insights of about 90% people I play with.

Martin_Stahl
harmelessfrog wrote:

But I can't see insights of about 90% people I play with.

Only Diamond members have Insights to look at; they're not generated for anyone else. Also some diamond members keep theirs private.

harmelessfrog
Martin_Stahl wrote:
harmelessfrog wrote:

But I can't see insights of about 90% people I play with.

Only Diamond members have Insights to look at; they're not generated for anyone else. Also some diamond members keep theirs private.

That sucks, frankly speaking... I wanted insights into other players not my own stupid games.

Martin_Stahl
harmelessfrog wrote:

That sucks, frankly speaking... I wanted insights into other players not my own stupid games.

It takes a lot of resources to run Insights so it's only run on Diamond members accounts, while they have an active subscription.