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Can't play online

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danslice

I cannot access the server online, despite my internet being very fast fiber with little current lag, and everything else on chess.com working fine. Please fix ASAP as I'm in a tournament and am going to time out.

notmtwain
danslice wrote:

I cannot access the server online, despite my internet being very fast fiber with little current lag, and everything else on chess.com working fine. Please fix ASAP as I'm in a tournament and am going to time out.

I guess it was fixed.

Martin_Stahl
danslice wrote:

I cannot access the server online, despite my internet being very fast fiber with little current lag, and everything else on chess.com working fine. Please fix ASAP as I'm in a tournament and am going to time out.

 

Live server crashed.

Martin_Stahl
daba1234 wrote:

@Martin_Stahl
My puzzle battle scores are disappeared!!!

 

That is supposed to happen.

https://support.chess.com/article/692-what-is-puzzle-battle

RipeVeggie

When I go to an online match, the screen just turns brown and stops loading even though my wifi is fine. What do I do?

RipeVeggie

When I hover over an option, it doesen't show the different options. Like I can't go to 4 player chess or all those other thigs

misha0419
RipeVeggie wrote:

When I go to an online match, the screen just turns brown and stops loading even though my wifi is fine. What do I do?

Same thing here. Unable to play online or even challenge anyone. Just see a blank screen

TalkingBeing

i cant play the game either nooooooooooooooooooooooooo

warrior12

Same here .... can't play online...any response from chess.com yet?

monTigre

Website seems frozen

our_day_will_come32

I can't play online games either as the screen is blank. And my icons for Messages and Log-off have disappeared. Reading others' comments, must be an internal systems issue.Ā Ā 

EGI68

It works on Ipad. For some reason not on computer.

hankstr

I'm down too - online boards won't display

louiedavid

OK I understand now cause my friend with Ipad says it works but neither laptop or desktop of mine can play online.

Ā 

Martin_Stahl
misha0419 wrote:
RipeVeggie wrote:

When I go to an online match, the screen just turns brown and stops loading even though my wifi is fine. What do I do?

Same thing here. Unable to play online or even challenge anyone. Just see a blank screen

 

There's a know issue impacting a subset of members (Eastern part of the US and Canada).

 

For people playing Live, using https://www.chess.com/live should work until things get resolved.

 

The other option is app for live and daily.

David_Mary

I can't play on my desktop, using Windows 10 and Chrome.Ā  The "next ready game" is a blank page, and when I hover over the hand on a chess piece icon, no menu appears.Ā  It looks like I can still play on my mobile app though.

jchrisk

Same problem here: none of my active game boards (Daily) will display in a browser. Tried Edge and Chrome, on several computers from different networks. iPad and iphone work. Problem started this morning.Ā 

rbenoit

I can not play on line, screen just goes blank, everything else (puzzles etc) seem to be working just fine.

Martin_Stahl

Based on some other posts, this should be resolved.

David_Mary

Resolved on my end.