I bought the Diamond membership and I want to cancel it and get a refund. I am well within the 30 days guarantee. I used the AI helper of chess.com and it said that a member of their team will get in touch within 24 hours, which it hasnt happened. What else can I do?
It can take longer to get a response, especially during the weekend. If you don't have a response within 3 days, you should reply here
I bought the Diamond membership and I want to cancel it and get a refund. I am well within the 30 days guarantee. I used the AI helper of chess.com and it said that a member of their team will get in touch within 24 hours, which it hasnt happened. What else can I do?