Forums

Can't update Profile picture

Sort:
SPIDER_X

Unable to change profile picture.Have tried Refreshing ,logging out and restarting browser.Nothing works.

SPIDER_X

Thanks !

Megha0104

profile is not changing I was playing this game before months And I logged out now I log in again with my Google account and now profile is not changing my old profile only is there.pls see to it✌

batgirl

null

Gadsdon

Do it on your phone it works!

CBS_Chandra

I have updated my profile picture but it doesn't show during games....Please solve my issue !

Martin_Stahl
GMChandra wrote:

I have updated my profile picture but it doesn't show during games....Please solve my issue !

 

It takes a little while for that to sync.

PxndaLemon

For me, when I click use, it doesn’t pop up.

Chess_is_flashgame

I changed my profile but when i went into games it didnt show up idk maybe im bein dumb

Edit: pfp is working on here so idk

CheetoOnPluto

The same thing is happening to me.

I made my profile picture, and I went into settings to add it for my chess.com PFP.

It said "profile picture saved" but it still never added it.

 

EDIT- it was because the picture's file size, or pixel size was too big.

stonedblitz

same is still happening to me - did anyone find a solution to this? 

aflfooty

If the photo being chosen is too large , you should have a choice to use medium or small rather than actual to transfer to your Avi photo. 
Or try a lower resolution photo

aflfooty

There is a lag with some photos to sync so wait. Or if there is a connection issue at the time of attempting to load. Re try

jewelqueen52
Make a new account
bandar314

I can't change my profile picture,whenever i select a picture it doesn't change and it says (can't change profile picture due to low memory)

Martin_Stahl
godnesslow wrote:

Cant change profile picture every time i try it says error, tried refreshing nothing works.

If the image it too large (file size or dimensions) it might not work.

aflfooty

In some cases you are offered small , medium or actual size . Choose small. If the size space is the same for all three it means the photo chosen is either too high a resolution or not compatible to the Avi photo space. In that case it can’t be loaded to your Avi.

JsonEP

It says that I do not have permission to edit my profile picture

Martin_Stahl
JsonEP wrote:

It says that I do not have permission to edit my profile picture

There's a bug staff are looking into

Martin_Stahl
Martin_Stahl wrote:
JsonEP wrote:

It says that I do not have permission to edit my profile picture

There's a bug staff are looking into

This is fixed now