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Board and Pieces not showing

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Chug-E-Cheese

Chess board and pieces are not showing. Tried everything from disabling all my add-ons, clearing my cache and trying a different browser. Going through the help and support section, I cannot see anyone's pictures they have posted, saying they have the same issue. 

Martin_Stahl
ImTurdFerguson wrote:

Chess board and pieces are not showing. Tried everything from disabling all my add-ons, clearing my cache and trying a different browser. Going through the help and support section, I cannot see anyone's pictures they have posted, saying they have the same issue. 

 

There are a few topics like this. I'm guessing it's related to the CDN the site uses and it's impacting a subset of members.

Martin_Stahl
1337GoYourEgo wrote:

This happened to me on chrome so I switched to firefox. Now its happening on firefox so now I have to use lichess

 

You could try clearing your browser cache. Also, if you have blocking add-ons/plugins, those can be blocking site resources; there are multiple domains being used to host assets.

TheEpicestGame

also happened to me, nothing is working

Martin_Stahl
TheEpicestGame wrote:

also happened to me, nothing is working

 

What kind of device and browser?

TheEpicestGame

On a Chromebook, chrome, switching browsers didn't work

Winawer99

I have a similar problem. I even had a message reporting a result to me, but the board for that game wasn't visible underneath.

Martin_Stahl
TheEpicestGame wrote:

On a Chromebook, chrome, switching browsers didn't work

 

Is your Chromebook managed by a school or business? If so, it's very possible they have settings causing the issue. The site hosts some of their files on other domains, so it's very possible there is a setting blocking anything from loading that isn't directly hosted in the host domain.

Martin_Stahl
Winawer99 wrote:

I have a similar problem. I even had a message reporting a result to me, but the board for that game wasn't visible underneath.

 

Same question. What device type and browser?

Winawer99

 

Laptop , Windows 10 and Edge.  Problem seems to have resolved itself now - at one stage the board was displaying way down page and several sizes too large.

FearlessFox46

Anyone else having problems seeing board and pieces ? microsoft explorer is fine but cannot load board in google chrome ?

Martin_Stahl
FearlessFox46 wrote:

Anyone else having problems seeing board and pieces ? microsoft explorer is fine but cannot load board in google chrome ?

Try clearing your browser cache and sure cookies.

If that doesbt help, change your Animation Type to something other than Arcade or Natural.

Staff are aware of an issue and working on it.

EGIRLBATHWTR
Martin_Stahl wrote:
FearlessFox46 wrote:

Anyone else having problems seeing board and pieces ? microsoft explorer is fine but cannot load board in google chrome ?

Try clearing your browser cache and sure cookies.

If that doesbt help, change your Animation Type to something other than Arcade or Natural.

Staff are aware of an issue and working on it.

Do you happen to know when it will be fixed by chance?

FearlessFox46

Changing animation type cleared my problem immediately ... (Thnx to Martin Stahl)

EGIRLBATHWTR
FearlessFox46 wrote:

Changing animation type cleared my problem immediately ... (Thnx to Martin Stahl)

I've tried clearing cookies, and I've changed animation to everything but nature and arcade. However, nothing has worked... is there any other ways by chance?

Martin_Stahl
EGIRLBATHWTR wrote:
FearlessFox46 wrote:

Changing animation type cleared my problem immediately ... (Thnx to Martin Stahl)

I've tried clearing cookies, and I've changed animation to everything but nature and arcade. However, nothing has worked... is there any other ways by chance?

If you're using a VPN, you might check without that. If that works, the VPN or endpoint being used may be the issue.

EGIRLBATHWTR
Martin_Stahl wrote:
EGIRLBATHWTR wrote:
FearlessFox46 wrote:

Changing animation type cleared my problem immediately ... (Thnx to Martin Stahl)

I've tried clearing cookies, and I've changed animation to everything but nature and arcade. However, nothing has worked... is there any other ways by chance?

If you're using a VPN, you might check without that. If that works, the VPN or endpoint being used may be the issue.
I do not have a VPN:/ i have no clue how to fix it I'm just tired of seeing the same board i need variety haha

ghost1231324

It's not working at all pls tell me I want my account back

ghost1231324

Chromebook btw

Martin_Stahl
ghost1231324 wrote:

It's not working at all pls tell me I want my account back

What exactly isn't working?