Account recovery
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alexRJ2k24
5 days ago
0
#1
I closed my previous account by myself . but now I want it to get it .. how so? .. I checked everything.. asked the bot ..but no help ..
4 days ago
0
#2
alexRJ2k24 wrote:
I closed my previous account by myself . but now I want it to get it .. how so? .. I checked everything.. asked the bot ..but no help ..
In the chat where you asked, make sure you clearly stated the account you wanted to reopen. If it still doesn't give an option to open a ticket, try something like contact an agent
Contact an agent ? Not working. Ive been waiting for a respons for 30 days.
I’m waiting for 1 week the guy above is correct, it doesn’t work
3 days ago
0
#5
Logics01 wrote:
Contact an agent ? Not working. Ive been waiting for a respons for 30 days.
Did the support tool say that you would be contacted?
3 days ago
0
#6
vacagoyaba wrote:
I’m waiting for 1 week the guy above is correct, it doesn’t work
Did it say you would be contacted? If so due to the holidays it could take longer than normal
Martin_Stahl schreef:
Logics01 wrote:
Contact an agent ? Not working. Ive been waiting for a respons for 30 days.
Did the support tool say that you would be contacted?
Yes Martin, the bot said i would be contacted withtin days as i stated in the other topic. Ive done this for about 10 times. Never got any reply. This is ongoing for 2 months. Its a disgrace.
Hello guys, This is my old account which I closed and the alexRJ2k24 was my temporary account. They sent me a mail to delete the new one as it was associated with same email .. By the way They reopened my account .. That's great .. See the below one.. I told my bot that I closed the account and now wanna reopen ..it responded that this problem will be given to human agent and it'll took 1-3 days and max 7 days. I hope this will help. Thank you 
2 days ago
0
#9
mvdy89 wrote:
Martin_Stahl schreef:
Logics01 wrote:
Contact an agent ? Not working. Ive been waiting for a respons for 30 days.
Did the support tool say that you would be contacted?
Yes Martin, the bot said i would be contacted withtin days as i stated in the other topic. Ive done this for about 10 times. Never got any reply. This is ongoing for 2 months. Its a disgrace.
Your account is 6 days old 🤔