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Account closure but no email

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big_hikaru_fan

My friend had his account closed but when he went to his email there was no email explaining why this had happened. I also cannot view his account for some reason and he also had a suspicious login from a location he did not know and from an ios browser but he only plays on chromebook.

Martin_Stahl
big_hikaru_fan wrote:

My friend had his account closed but when he went to his email there was no email explaining why this had happened. I also cannot view his account for some reason and he also had a suspicious login from a location he did not know and from an ios browser but he only plays on chromebook.

You mr friend should contact Support using the option in the menu

big_hikaru_fan

Yeah but support tell his he violated the community guidelines but he didnt and he never got an acount closure email

Martin_Stahl
big_hikaru_fan wrote:

Yeah but support tell his he violated the community guidelines but he didnt and he never got an acount closure email

Support will explain the options and will allow your friend to provide information that could influence the closure

big_hikaru_fan

ok thanks btw i am big fan