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Pieces can't be selected or moved

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Spreydon

Having a problem today - while doing puzzles some pieces cannot be selected or moved.

I'm on chrome and have disabled all extensions but still have the problem - any suggestions?

aanval22

Maybe clear or reset your cache or delete browser data? If that doesn't work go to Help->Report a bug to report this.

Martin_Stahl
Spreydon wrote:

Having a problem today - while doing puzzles some pieces cannot be selected or moved.

 

I'm on chrome and have disabled all extensions but still have the problem - any suggestions?

 

I'm not seeing any issues on Chrome.

laracuba88

Same issue in last 2 days, is complicate play in this way

Martin_Stahl
laracuba88 wrote:

Same issue in last 2 days, is complicate play in this way

Have you tried clearing your browser cache?

laracuba88

i do and same

Martin_Stahl

What browser and browser version? Any plug-ins or sdd-ons?

laracuba88

Google Chrome Version 129.0.6668.90 (Official Build) (64-bit)

Chessian-Ian

I had an issue with this which made me have to abort 1-2 games and suggest a draw (draw accepted) because in real games I can't select my pieces or move em but I just fixed it by reloading da page

Martin_Stahl

@laracuba88 what Piece set, Piece Animation, and Move Method settings?

laracuba88

Piece Animation = Natural
Piece = Game room
Move = Drag

Martin_Stahl
laracuba88 wrote:

Piece Animation = Natural
Piece = Game room
Move = Drag

Try changing from Natural to Slow, Medium, or Fast and see if the problem still persists.