DGT board not working again in chess.com ?

 You have to be careful when you castle, because if you do it to fast only the Rook moves to the side of the King. Best to move the King and wait for Chess.com to Castle, before moving the Rook! Also, the DGT Board is no good for any games with less than 15 minutes. As there is a little bit of lag in moving the pieces!

I bought a DGT pegasus board and it works flawlessly with chess.com (I have played several games with it for the last two weeks! It is a very pleasant game experience, I really love it! The pegasus board is supported by the chess.com app (i.e. you can start the chess.com app and play with the connected pegasus board right from the chess.com app). Even though the pegasus board is smaller then the "normal" dgt boards, it is a very pleasant board size (especially in view of faster time controls). In addition, the chessmen are weighed. Thus you can even play faster time controls without tipping the chessmen over. In all, I really love the dgt pegasus board and the game experience you get from using it with chess.com! I can recommend it. 

Hello. I am having the same problems reported in the first post (I am using the beta version, but the system just recognizes a few moves a then stops.    The board still recognized by DGT live chess, but moves are not longer recognized in chess.com after a 3-4 moves)

Has anyone encountered an issue where they order a dgt e board (mine is usb not bluetooth) and the board arrives broken? I received mine a few days ago, and made sure the usb cable was working, however when I plug my board into my macbook the computer does not recognize the board. When I open DGT livechess the software does not see a board attached to my computer. I'm wondering if there is a troubleshooting tactic I have not tried or if the board is just broken and I should return it for another one. DGT support is not responding so I thought this would be a good place to ask. Thank you!

Yeah I still have this problem with my DGT board, chess.com recognizes only 3 to 4 moves and then takes a while for the next moves.

Guys the solution is simple, you just have to go to live chess, and if you don't have the option you have to join the beta club and then you'll have the option. It works flawlessly on live chess, tried it this morning.

My DGT smartboard does seem to be working now with chess.com!   I tried a couple of unrated games first in case the board stopped recognizing moves like before.  That went fine, so I tried a couple of rated 15 10 games.  No issues at all!  

I sometimes move the pieces on my own in DGT without having moved them in chess.com we should find out how to calibrate the board.

I just bought the DGT e-board and while it works fine with Lichess it doesnt work with Chess.com at all. I did everything that famous youtube video (got the beta, lvechess, enabled dgt board) and also i downloaded drivers from dgt web site even though the video from housechess doesnt mention drivers and maybe with live chess they are redundant. Anyway, for most people is this still broken?

I have not been able to get my DGT smartboard to work with chess.com for months.  It works for a few moves, but then it sometimes just stops recognizing the moves, sometimes makes moves that I did not make on the board.  It works great with LiChess, but is not usable on chess.com.  

I am having issues with my DGT Bluetooth board loading a game and no match populates and I shows I lost the game, and my rating goes down. It's frustrating. Chess.com does not treat this matter with high regard.

@Danimatc - You should check out the DGT Angel software that was developed by @HyperDragon on chess.com. It resolves most of the issues related to playing with a DGT board on chess.com. If you message HyperDragon he can send you links to the latest version.

Just tried it DGT Angel with DGT Cherub installed, board connected with Rabbit and DGT enabled in chess.com Play settings. Didn't work. Kept getting error messages from Cherub. A complicated process too. So much easier to go straight from Acid Ape or White Pawn to a game on Lichess. Cherub seemed to assume I was connecting to Live Chess and couldn't find it. I got Angel from Google Play Store and Cherub from Microsoft store. Would be good to have an app that connected chess.com to a DGT e-board on Android.

@jewelmind - reach out to @hyperdragon on chess.com. He has an update to the Cherub / Angel software that works with the /Play vs. /Live on chess.com.

For me it is pretty straightforward.

1) start cherub

2) log into chess.com and play

I messaged hyperdragon 3 weeks ago but no reply. Does anyone else have this update?

Not working as far as I tested it. dgt livechess connected ,cherub opened and updated automatically,and open the chess.com play page, the board is connected, I make a move on the board and nothing.

*LiChess with Acid Ape is the best way to go at this point.

@doreshkol I tried to use my DGT board with Cherub / Angel and chess.com the other day and also had problems. It used to work very well, but is now giving me an error message. It seems that something changed on the chess.com/play interface that is causing issues for the Cherub / Angel software.

FWIW, my experience with the DGT board is the the software provided by DGT works well with LiChess, but not at all with chess.com. Many people have reported this issue, and it does not seem to be a priority for chess.com. @hyperdragon is another DGT user who was having the same problems, and wrote his own software to try to fix the issue, and was willing to share t with others.