DGT board not working again in chess.com ?

I was able to use my DGT board (using DGT live chess and the beta version of chess com) until few weeks ago.

Now, old problems are again.  I am using the beta version, but the system just recognizes a few moves a then stops.    The board still recognized by DGT live chess, but moves are not longer recognized in chess.com after a 3-4 moves.

Is there any trouble with the beta version ?  Any new about when it will be solved ?

Thanks in advance

I am having this exact same issue, did you figure it out?

For my part, i have :
"DGT : échec de la connexion à l'échiquier DGT. Réessayer."
But nothing works. Very desappointing.

Same problem with me. My DGT Board works just fine with Lichess, but it doesn't recognize all the moves on chess.com. Only some moves are recorded, others not. In addition to that, the chess.com commentary add-on for chrome does not work. Playing OTB on chess.com with a DGT board is not possible at the moment. Sad :-(

6 months since the problem has occured... i am very desappointed about chess.com
There is no solution to find : there is only to restore the previous dgt compatibility version !!!
Lichess begins to be considered as more performant than chess.com
And playchess and chess24.com are fine as well to play to.

I'm actually still trying to get to "Beta"-Status to be able to connect my new DGT-board. I have read you have to be with Chess.com for more than 30 days (I am) and be "active in the forums" in order to receive the Beta-Status. So this is why I am becoming active with this post in this forum, hoping "beta" features will then appear in my settings. Will this be enough?

So posting two commentaries in the Forums has qualified me for the Beta. I did manage to connect the Board with the DGT Live-Chess Software following the You-Tube Video link https://www.youtube.com/watch?v=F6vhcRcA34o.

After this, I was able to play with my DGT board interactively against other human players. That's great!  But it appears I am still not able to chose the DGT board when playing against the chess computer opponent. Does anybody know why that is not possible?

interesting post

I just used my e board with chess.com for the first time today. I also noticed that it can only be used in live games and not against the computer or bots.

That is fine I guess, except for the fact that trial and error whilst setting up and testing etc. must be done against a live opponent. Also it didn't recognize my CASTLING...... it played Rg1 much to my dismay. Maybe there is a specific protocol for castling?

Any how, I think that being able to use the e board with chess.com is pretty frickin cool!

I would like to play someone who also has the e board, anyone interested send a challenge...Is there a club on chess.com of e board users? if not we need to create it!

Chess.com only recognize some moves with my eletronic board. Very disappointing. In Lichess works flawlessly.

I initially struggled with getting castling to work too. Try the following method, which works flawlessly for me every time now. Move the King first and then WAIT for Chess.com to recognize the castling maneuver BEFORE moving the Rook. 

Same problem for me, my DGT works nicely on Lichess, but it's a throw of the dice if the moves and chrome extension sounds will work on chess.com. 

I really hope chess.com will fix this soon. Because the Livechess connection solution is terrible. Same problem here in Italy. I had a really bad experience. 

Same problem with my dgt board on chess.com. I van

Bought my DGT board yesterday and trying to get it to work with chess.com. Same problems as other users. Only a few moves are recognised and no speech. Unplayable. I understand it used to work, I don't understand why they can't fix it then.  

I have the Problem, that sometimes the moves are recognised and sometimes not. A very anoying problem and I think about to quit Chess.com becaus of that. 

Has Chess.com tell us if they working on a solution?

Hello.
 I contacted chess.com support to share the problem we are having with our
 DGT chess boards. They told me that they are working to fix the problem. 
However, I advise you to do the same if you want things to go faster, and offer
 the addition of other features. I am thinking, for example, of the possibility of 
connecting directly with our chessboard on the Android or IOS application.

I'm having the same problem. EXTREMELY disappointing to have this incredibly expensive board and be unable to use it on the "number 1" chess site. It shouldn't still be an issue. DGT and Chess.com need competition. I'll complain to chess.com support as well.