NEW: Customize your Coach

Thanks for your help, Martin.

I've tried this in Microsoft Edge, Google Chrome, and Firefox. I cleared cookies. I have no plugins/add-ons. Still the problem isn't resolved.

But I did some looking around and found this:

In Game Review, I see the new avatar I chose in Settings > Lessons.

Also, in Lessons that are marked "Chess.com Team" I see the new avatar as well (Mae), but it still uses David's voice (which makes no sense). I don't watch these videos anyway.

In Lessons that are marked with "Chess.com Coach" I see only David. The avatar isn't changed. These are the videos I want to watch with a new voice.

Now I'm wondering if a voice is even supposed to change with the avatar. If not, it's pretty strange you can choose avatars that look female, but they all still have the same male voice. I don't care what the avatar looks like, I just want a new voice. Is that a possibility?

Anyway, I'm guessing you are looking at the video lessons marked "Chess.com Team" and I'm looking at those marked "Chess.com Coach," and that's why you are seeing a new avatar and I'm not.

It's not a big deal.

Thanks, again.

As far as I'm aware, there's not an actual voice change, so anywhere there's audio, it's going to be the staff member that recorded the audio.

As to Lessons, I was looking at Learn > Lessons

I was looking at Learn > Lessons too, but certain lessons seem to allow for a coach change, and certain lessons don't. Anyway, I'm not interested in a coach change if different voices aren't an option. Thanks again.

ok

It did not change

I believe they are planned at some point.

Anybody else experiencing issues with the virtual coach avatar? I had Anton and now he's gone. The coach selection page only lets me choose between David, Nadia, Dante and Mae. Half the "coaches" are gone.

I believe some have been removed.

you are the BESTTTTTT!