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Szyman87

Why do the following tools: "report a bug", "suggest", "ask a question" not work in the "help" tab?

I have completed 50 chess lessons. Now, suddenly - I don't know where - I have completed 132 chess lessons. This is some mistake.

I don't even know how to report this if the above tools don't work?

VenemousViper

There are a lot of bugs in achievements, specially in the Lessons one. I know more people have had the same "problem" - if it can even be qualified as one - as you.

Szyman87
EnPassantAvalanche wrote:

There are a lot of bugs in achievements, specially in the Lessons one. I know more people have had the same "problem" - if it can even be qualified as one - as you.

I wanted to report this and noticed that these tools don't work.

It's not even about these chess lessons, if the tools I mentioned don't work, how can I even contact chess.com for anything?

Martin_Stahl
Szyman87 wrote:

Why do the following tools: "report a bug", "suggest", "ask a question" not work in the "help" tab?

I have completed 50 chess lessons. Now, suddenly - I don't know where - I have completed 132 chess lessons. This is some mistake.

I don't even know how to report this if the above tools don't work?

There may be something on your browser blocking it from working. The code has to load when clicking the option.

As to the Lessons, that was done on purpose and is due to new feature coming out soon.

Szyman87
Martin_Stahl wrote:
Szyman87 wrote:

Why do the following tools: "report a bug", "suggest", "ask a question" not work in the "help" tab?

I have completed 50 chess lessons. Now, suddenly - I don't know where - I have completed 132 chess lessons. This is some mistake.

I don't even know how to report this if the above tools don't work?

There may be something on your browser blocking it from working. The code has to load when clicking the option.

As to the Lessons, that was done on purpose and is due to new feature coming out soon.

I don't understand what new function this could be. After all, I didn't complete 132 chess lessons, but 50 - that's a simple mistake. It confirms something I didn't do.

Martin_Stahl

It's a feature that will be released relatively soon. It will likely be clearer once announced.

Szyman87

4 months have passed since I started this topic, chess.com arbitrarily changed my number of completed lessons from 50 to 132, I still don't know why he did it? What is the purpose of this? I was making good progress in these lessons, and now I don't know what to do? Is chess.com going to do something about it?

JJpotterokal

:ghost

New_Dummy

chesspawn