Anyone see Chessbaron's sets?
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I bought my WCC sets from him. He is easy to reach, ships in a timely manner- no complaints from me!
Why do idiots pull out negative feedback what is that about ? ChessBaron has been in the chess business for almost 20 years and served many thousands of happy customers ! So why aren’t you gauging on the positives ?? ChessBaron are a fine chess retailer and it really grinds my gears when idiots decide to condemn a company because someone decides to get on here and complain about their own experience
This place has become laughable
This place has become laughable
They have some beautiful/limited run sets....True eye candy.
EX: If one is lucky enough to afford it......The Parisian Pieces have a run of only "three".
Aside from being absolutely stunning,imagine owning such a prize.
I wish I had not pulled the trigger on a new set a month ago....No way to sell this one to the wife...Drats!-
OFFICIALSTAUNTON wrote:
Why do idiots pull out negative feedback what is that about ? ChessBaron has been in the chess business for almost 20 years and served many thousands of happy customers ! So why aren’t you gauging on the positives ?? ChessBaron are a fine chess retailer and it really grinds my gears when idiots decide to condemn a company because someone decides to get on here and complain about their own experience
This place has become laughable
This place has become laughable
It's called reviews. You may have a history of great experiences. However it only takes one bad experience to ruin a long history of positive experiences. For me one event won't cause me to lose confidence but two or more. I begin to question the quality of the company's standards of serving its customers.
pls join 
Raging Rooks
If I could a afford a Novag Citrine back the, I would have purchased the wooden pieces that ChessBarron sold for that dedicated chess computer 10 years ago regardless of the price. It was That good of an upgrade.
MCH818 wrote:
Man! Carl for someone who is about to retire, you are very mean. I don't know what happened to you to cause this. I don't appreciate being called an idiot. I am only answering the OPs question with a thread I read. Gee whiz no one has any decency these days.
Out of almost everyone I along with a few others stood up for the suppliers and you're calling me an idiot! And correct me if I am wrong, after I stood up for the suppliers, you interjected and agreed with everyone who was talking poorly about how SC was not responsive. And you have the nerve to call me an idiot?
[edit] See post #70
https://www.chess.com/forum/view/chess-equipment/staunton-castle-unresponsive-beware?page=4
I think it’s really unfair to spread negativity based on a minority review
you and others are spreading doubt on a company who have a proven track record stretching back some 20 years , you never once stop to think of the potential damage you and others are causing , yes it’s called a review and the op posted their experience, however you went fishing to repost it !
as for Staunton castle , I stand by my assertion that communication should always be maintained albeit by email of messenger if indeed a telephone cannot be manned, but it’s vital to keep the customer informed about their order
MCH818 wrote:
OFFICIALSTAUNTON wrote:
MCH818 wrote:
Man! Carl for someone who is about to retire, you are very mean. I don't know what happened to you to cause this. I don't appreciate being called an idiot. I am only answering the OPs question with a thread I read. Gee whiz no one has any decency these days.
Out of almost everyone I along with a few others stood up for the suppliers and you're calling me an idiot! And correct me if I am wrong, after I stood up for the suppliers, you interjected and agreed with everyone who was talking poorly about how SC was not responsive. And you have the nerve to call me an idiot?
[edit] See post #70
https://www.chess.com/forum/view/chess-equipment/staunton-castle-unresponsive-beware?page=4
I think it’s really unfair to spread negativity based on a minority review
you and others are spreading doubt on a company who have a proven track record stretching back some 20 years , you never once stop to think of the potential damage you and others are causing , yes it’s called a review and the op posted their experience, however you went fishing to repost it !
as for Staunton castle , I stand by my assertion that communication should always be maintained albeit by email of messenger if indeed a telephone cannot be manned, but it’s vital to keep the customer informed about their order
It was a review I clearly remembered because he posted in 4 or 5 different threads. In each thread all he said was don't buy from Chess Baron in the UK. This is the only review I have ever seen of Chess Baron. I replied in one of them asking him for more info. Someone else responded about how @ArtfulDodger67 already explained in another thread. When @Magictwanger posted this thread asking about Chess Baron I only linked him to the only thread I could remember. The OP asked and I answered.
I want also mention that I did the same thing recently regarding a good review. Here is an example. See post #4 - https://www.chess.com/forum/view/chess-equipment/folding-chess-board-1 I directed the OP to a good review and I had to "fish" for it.
This site is for reviews. You might not like what is being said but everyone has a right to an opinion and people have bad experiences. People share the good and bad. Should we not share those bad experiences with others. Should we not share the horror stores we have read somewhere. Do you want us only to talk about the good stuff? Should we stay quiet about suppliers ignoring people, suppliers sending damaged products, suppliers with false advertisement, etc? This site is for the good and bad about chess equipment.
What isn't good is when you call someone an idiot. This is especially true when you own a famous brand like Official Staunton. This is especially true when it is directed at someone who does not deserve it. I am a pretty nice guy. I am a massive perfectionist. This is true. I love designs of chess sets. I don't deserve to be called an idiot. I think this is what is unfair. However you have a right to your opinion even if it is a personal attack on me. You want to call me an idiot then feel free.
I do not recall calling any one person an " idiot" ? however you seem to have owned it ?
my point is, why not concentrate on the positives of companies? surely if the odds far outweigh the negative reviews, then it seems unfair to post in detriment of the said company, that is my point - and yea its a touchy subject because we retailers do really try to please the customer as much as is possible, as we did for you too Michael, you'll remember how well you were looked after.
I just checked them out. Some of those sets would look good in a multi million $ french provincial style home. 
Not much there to my taste.
OFFICIALSTAUNTON wrote:
MCH818 wrote:
Man! Carl for someone who is about to retire, you are very mean. I don't know what happened to you to cause this. I don't appreciate being called an idiot. I am only answering the OPs question with a thread I read. Gee whiz no one has any decency these days.
Out of almost everyone I along with a few others stood up for the suppliers and you're calling me an idiot! And correct me if I am wrong, after I stood up for the suppliers, you interjected and agreed with everyone who was talking poorly about how SC was not responsive. And you have the nerve to call me an idiot?
[edit] See post #70
https://www.chess.com/forum/view/chess-equipment/staunton-castle-unresponsive-beware?page=4
I think it’s really unfair to spread negativity based on a minority review
you and others are spreading doubt on a company who have a proven track record stretching back some 20 years , you never once stop to think of the potential damage you and others are causing , yes it’s called a review and the op posted their experience, however you went fishing to repost it !
as for Staunton castle , I stand by my assertion that communication should always be maintained albeit by email of messenger if indeed a telephone cannot be manned, but it’s vital to keep the customer informed about their order
Maybe if you are this concerned about a competitor you should offer him advice or resources to help him get through this rough time.
Why should anyone think that you are participating in this discussion in good faith?
DrChesspain wrote:
OFFICIALSTAUNTON wrote:
MCH818 wrote:
Man! Carl for someone who is about to retire, you are very mean. I don't know what happened to you to cause this. I don't appreciate being called an idiot. I am only answering the OPs question with a thread I read. Gee whiz no one has any decency these days.
Out of almost everyone I along with a few others stood up for the suppliers and you're calling me an idiot! And correct me if I am wrong, after I stood up for the suppliers, you interjected and agreed with everyone who was talking poorly about how SC was not responsive. And you have the nerve to call me an idiot?
[edit] See post #70
https://www.chess.com/forum/view/chess-equipment/staunton-castle-unresponsive-beware?page=4
I think it’s really unfair to spread negativity based on a minority review
you and others are spreading doubt on a company who have a proven track record stretching back some 20 years , you never once stop to think of the potential damage you and others are causing , yes it’s called a review and the op posted their experience, however you went fishing to repost it !
as for Staunton castle , I stand by my assertion that communication should always be maintained albeit by email of messenger if indeed a telephone cannot be manned, but it’s vital to keep the customer informed about their order
Maybe if you are this concerned about a competitor you should offer him advice or resources to help him get through this rough time.
Why should anyone think that you are participating in this discussion in good faith?
Yep, I contacted both Mandeep ( SC) and Barry (CB) and advised them both about the negativity being spread on Trustpilot, oh I mean chess.com! it seems one cannot voice their opinion or indeed pose to defend us, retailers, simply because we are the retailers and seemingly we do not have a voice?
You guys are wrong about Carl. He is a genuinely nice and good guy.
He is right that there is a lot of negativity towards retailers on here. And these retailers have a very good record and history.
We have seen problems recently and the back logs are either severely limiting or even stopping communication. However, we find these retailers doing the right thing as soon as possible.
We have seen individual complaints about product over the years. Most recently of these is the one guy complaining about Chess Baron, one guy.
Every one needs to, “Keep Calm and Carry On.”
Carl is a good guy that is semi-retired from running a Chess equipment operation. All he did was complain about the complainers. He never called a specific person an idiot. And there are a lot of people on here taking direct shots at the individual retailers, personally, because the communications are not yet smoothed out, due to the crush and back log.
KnightsForkCafe said it right when he said one problem does not show the retailer as being bad.
Eyechess wrote:
You guys are wrong about Carl. He is a genuinely nice and good guy.
He is right that there is a lot of negativity towards retailers on here. And these retailers have a very good record and history.
We have seen problems recently and the back logs are either severely limiting or even stopping communication. However, we find these retailers doing the right thing as soon as possible.
We have seen individual complaints about product over the years. Most recently of these is the one guy complaining about Chess Baron, one guy.
Every one needs to, “Keep Calm and Carry On.”
Carl is a good guy that is semi-retired from running a Chess equipment operation. All he did was complain about the complainers. He never called a specific person an idiot. And there are a lot of people on here taking direct shots at the individual retailers, personally, because the communications are not yet smoothed out, due to the crush and back log.
KnightsForkCafe said it right when he said one problem does not show the retailer as being bad.
He called MCH818 an idiot.
No he did not. He used the general term of idiots in a non-specific way.
Sheesh, you guys need to grow thicker skins.
Eyechess wrote:
No he did not. He used the general term of idiots in a non-specific way.
Sheesh, you guys need to grow thicker skins.
I have no skin in the game so I hardly need a thicker one. Carl admitted he called MCH818 and idiot in post #12. I was correcting your error. That's all.
Actually, he never used the term idiot or idiots in #12. In #14 he says he does not recall calling any one person an idiot.
But all this no longer matters as Carl has apparently closed his account. And he has closed accounts before on here.
GEE WHIZ! I only started this thread to say Chess Baron had some nice sets.....No more.
Sheesh!
You're gaslighting me. Not using a name (specifically) is the little trick we all know to be a way of avoiding being spanked. I know who he was referring to. MCH818 was the one pulling out aka looking up. No one else was. Have it your way (that's fine) but I'm not changing my view on this.
I am wondering if any of you folks have been impressed with the amazing sets this vendor has.
Expensive,but some are limited editions and really superb/different.
I may have to "want" to "want" one of these down the road....Regards.