Rating refund & Game outcome correction

Lieber Support, 

einer meiner Gegner wurde wegen "cheating" gesperrt, und zwar in diesem Turnier: https://www.chess.com/tournament/indian-givers-master-jedi-arena-7

Ich gehe davon aus, dass der Spieler auch in den beiden Partien gegen mich gepfuscht hat. Allerdings habe ich keine Korrektur meines Ratings erhalten. Außerdem - schlimmer noch - wurden die Ergebnisse nicht korrigiert, so dass ich aufgrund der Niederlagen gegen den cheater aus dem Turnier ausscheide (sofern niemand eingreift). 

Warum wurde hier nichts unternommen?

As far as I'm aware, Gane results are not changed in tournaments.

Also, it's possible the account was closed for live games, not Daily, so you wouldn't receive any refunds in that case.

Okay, thank you. However, game results have always been changed in tournaments in the past. I've experienced that a few times. Maybe the policy has changed here? Also, if an account has been closed for cheating (whether in live games or in daily), I've always been refunded for rating. Maybe this is also a new policy to distinguish between "live" and "daily" cheating? (But wouldn't a "live" cheater cheat in daily games as well?)